Ken Tencer interviewed by Jim Blasingame at The Small Business Advocate


Ken Tencer joins Jim Blasingame at The Small Business Advocate Show. Ken speaks about encouraging you to focus on innovation as a continuous management practice in order to keep customers coming back. Introducing new products and services to clients will keep them engaged and interested in your business. Change is not a new thing; the velocity of change is. To keep up with the new business reality, Ken discusses how innovation and change don’t always have to be on a major scale. He describes how small changes and tweaks to your product and process are often enough.

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