innovation process

The Right Climate for Innovation

By: Jeffrey Weiss,
Special to CNBC.com

Originally published on www.cnbc.com on Monday, September 19, 2011.

What a terrible time to try to sell an innovation. Oh, for the boom years of a decade ago, when investment capital was as plentiful as the dew.
Or maybe not. Yes, there are advantages to boom years. Historians of innovation say, however, there’s a lot to be said—maybe more to be said—about individuals and companies that come up with new ideas in hard times.

After all, there’s no guarantee that a boom-time company will succeed. Remember Pets.com? And CueCat? Hundreds of millions of dollars were burned through during the last technology boom by companies that are scarcely a footnote to business history.

And hard times? Reach back to 1938, the depths of the Great Depression. Hewlett-Packard started in a garage. In late 1982, the U.S. was just emerging from a recession . And two entrepreneurs left Xerox to found Adobe. In 2008, as markets crumbled and world economies teetered, Groupon sold its first bargain. Even questions now cropping up about Groupon don’t challenge the point that this rocket lit its fuse in the midst of the current downturn.

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How does Social Media Facilitate Innovation?

Innovation should always be on the forefront for organizations, and needs to be applied to many facets – products, services and processes. The question is, how do organizations use social media to foster innovation in one or all of these areas?

The answer: use social media to bridge the gap between you and your customer. We all talk about continuously engaging with our customers by finding new ways to strengthen our relationship with them by coming up with new and improved products and services. Well, we have never had a better tool to research and get true insight into what customers think, feel, want, lack or need than social media. It provides us an open, one-to-one communications channel with hundreds of thousands of people! And it does it through an open, engaging and immediate response vehicle.

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Driving Innovation in Your Organization – The Four Ps of Innovation

Michael Mitchell is president of a Chicago-based Mitchell Innovation + Research. As a consultant in innovation and market research for top corporations, he has had a lot of experience determining what prevents companies from becoming more effective innovators.

In a recent white paper written for the American Management Association, Mitchell identifies four key conditions a company must put in place to achieve results from their innovation efforts. He calls them “The 4 Ps of Innovation”: Priority, Plan, People and Process.

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