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The right vision can inspire innovation, passion and pride

Originally published on May 23, 2012 as a Special to Globe and Mail Update

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As Canadians, many of us understand the enormous power of a vision. Just imagine holding the Stanley Cup over your head. Millions of fans share a passion for the quest for hockey’s greatest trophy and we continue to believe that the right people, with the right plan, will someday make it happen for our team.

In the corporate world, your goals may not be summed up as neatly as they are in a single gleaming trophy. Nonetheless, your vision for your organization must fuel your people’s hopes and dreams. Your vision should be more than a bottom line or a number on a sales chart. It should be a tangible big-picture goal that galvanizes your people and exemplifies the pride – and the values – of your entire organization.

Professional hockey players will leap off their sick beds or skate on broken legs to play in a Stanley Cup final, driven by that vision of drinking from the Cup or flashing their Stanley Cup rings. To get similar commitments from your team members, your organization must invest time and energy to create lofty, future-oriented visions that everyone can share.

Crafting your vision statement is more than a goal-setting exercise. The process of envisioning and articulating the future offers a singular opportunity to gather the whole team together to build a consensus around not just the organization’s objectives, but also its purpose. With an aspirational vision that goes beyond the company and the immediate needs of its customers, you can create a powerful new springboard for growth and innovation.

To me, the responsibility of articulating an organizational vision belongs to the CEO. As the boss, you are your company’s chief innovation officer. Through the creation of a specific and compelling vision, you can also become chief inspiration officer. Consider Jack Welch, who reignited people’s passion for the behemoth known as General Electric by announcing that GE would exit any industry in which it could not be the clear No. 1 or No. 2 in the market. He focused the company on eliminating waste, trimming bureaucracy and upgrading its products and processes in order to serve customers better – a much more tangible goal than his predecessors’ objective of increasing shareholder value.

With the right mission and vision, you too can tap the true creativity and passion of your people; those deep reserves that most people don’t bring to work unless they’re fired up and striving for meaningful goals.

As an entrepreneur, you have an advantage as an inspirational leader. It was likely your vision of creating something new – a product or service that was much better than anything that came before – that spawned your organization in the first place. Keep that vision alive. Update it and share it. Your singular vision will bolster the energy and clarity of your whole team. It will act as a beacon to guide future decisions and rally others – customers, suppliers, and other potential partners – around your mission.

My advice: Keep your vision lofty. Of course it must be doable – but maybe it shouldn’t be too easy. To drink from the Stanley Cup, your team must win four hard-fought best-of-seven playoff series against equally fired-up opposition. That’s what makes a vision so powerful; who knows when you will have a chance like this again? Make sure your vision appeals to the highest and best values of your team – and keep the pressure on.

Use big ideas to get your mojo back

Originally published as a Special to Globe and Mail Update on March 21, 2012

the globe and mail canada

Mea culpa.

As a relentless cheerleader for innovation, I have harped on its importance as a stimulus for competitive advantage and organic growth. What I may have forgotten to tell business owners is that innovation is also fun.

It’s the coconut-cream pie after dinner. It’s the trip to the toy department after buying socks and underwear.

Spending time with entrepreneurs has taught me that they share a desire to create something new. An essential strand in their DNA compels them to cause a disturbance by shaking up their marketplace and filling a void. But my sense is that some entrepreneurs tend to lose that killer instinct as their role evolves from disruptor to operator and manager. They spend more time and energy doing what they have to do rather than what they are wired to do.

Instead of guilting business owners into embracing innovation, I’m going to remind them that their instinct for discovery and disruption is the reason they became entrepreneurs in the first place. Big ideas made them happy. And big ideas can put the bounce back into their step, and the rev in their revenue statements.

It’s never a bad idea to do what you’re best at, and what you love to do.

To all the entrepreneurs chained to their desks and baffled by their own bureaucracy, my suggestion is simple: offload a bunch of operational responsibilities onto someone who loves them, and focus your passion on the next epiphany or invention that’s pinging around in your right brain.

Even if an idea doesn’t turn into a full-fledged profit centre, the discovery process will energize you and infect the people around you. Once you reassert yourself as your company’s chief innovation officer, you’ll inspire your team to start thinking about possibilities, rather than simply punching in and out.

We all know what innovative cultures can do. You’ve seen companies such as Google, Apple and Virgin thrive and grow under the leadership of original thinkers. You’ve seen upstarts such as Under Armour and Spanx shake up the stodgy underwear industry, with the leaders of both companies recently vaulting onto the latest Forbes magazine “billionaire’s list.”

Give yourself and your people permission to imagine and explore new ideas – even if they’re only process improvements. Questioning the status quo is always beneficial. By rediscovering your own eureka muscles, you can lift the spirits of your people and your business’s bottom line.

You’ll have more fun and your people will feel more invested in the company.

Special to The Globe and Mail